What is a cookie?

A cookie is a text file containing small amounts of information which are stored on your computer or device when you visit a website. Cookies do not harm your computer, and they do not store personally identifiable information such as credit card details.

Are there different types of cookies?

Yes. Some cookies are only placed on your computer for the duration of your visit to our website – these are called “session based” cookies. These automatically expire when you close down your browser.

The other type of cookie is known as a “persistent” cookie. These cookies remain on your computer for a set period of time until they expire (typically 30 days) or are removed by clearing temporary files from your browser settings.

What are cookies used for?

Cookies make our website easier for you to use and provide you with a more efficient customer experience.

For example, they help us to identify and resolve website errors, and they save you time by not having to re-enter your details each time you visit. They also help us personalise our service to you when you return to our website. This information, which is stored in a first party cookie on your computer, is fully secure and cannot be accessed by anyone else.

Cookies on third party websites

We have professional relationships with carefully selected and monitored third parties who may also place cookies on your computer either when you visit our website or across different websites. These cookies allow us to show you different products and services based on what you appear to be interested in.

Our cookies

The following cookies are used on our website with a description about what they are used for.

Cookie Name Cookie Type Party What is it used for?
Referral Code Persistent 1st Party To track the source of business for online sales
Analytics Combination of persistent and session 1st Party To analyse your use of our website, including the time you spend on the site, the number of pages you visit and whether you purchase a policy.
Web Application Session 1st Party To ensure that our website functions correctly