Policies differ, but in most cases the cost of repairing your vehicle has to be approved by your insurer before any repairs are done.
If you are involved in an accident and your vehicle is damaged, you should always give us a call before organising any repairs.
When you take out insurance with us, we’ll tell you exactly what your policy covers, as well as letting you know if you have to pay any excesses and if the claim will affect your no-claims bonus.
All this information can also be found in the insurance paperwork we send you.
If you are involved in an accident or your vehicle is vandalised or stolen, please call our Claim helpline on 0121 776 5176 to report your incident.
A member of our team will talk you through your next steps.
Here at Premium Choice we work tirelessly to ensure that you don’t have to pay the price for the minority who make fraudulent claims for personal gain. Providing false information with the intention for personal gain is fraud. Premium Choice has a zero tolerance policy towards any such activity. Our vigorous validation process is in place to select only honest drivers. Upon being accepted for a policy we go through a quick process where we check details entered with various sources to make sure we hold accurate information, if a discrepancy is found we will contact you for further information.