From time to time, as an existing customer you’ll want to check or change some details. This is our dedicated portal for existing customers.

How to get in touch as an Existing Customer

Send Documents

For information on how to send your documents watch our video and download our PDF guides here.

You can upload your proof of no claims bonus, drivers licence and other documents to our document portal by clicking here.

Postal Address

Contact us by post:

Premium Choice
Pendeford House
Pendeford Business Park

Short Term Insurance

If you are looking for short term insurance, why don’t you visit our partner site Temp Cover?

Opening Hours

Customer Service & Adjustments

Monday and Tuesday: 9am -7pm

Wednesday to Friday: 9am – 6.30pm

Saturday: 9am-3pm



Monday to Friday: 9am – 8pm

Saturday: 9am – 3pm